This is how Gallup defines the measure: Employee engagement captures the involvement and enthusiasm of employees in their work and workplace.
They are the probably the go to reference resource for employee engagement.
Employees can be “not engaged” — showing up but neither hostile nor constructive. They’re checked out.
Employees can be “actively disengaged” — destructive to the work environment with frequent errors and driving consumption of management resources.
Employees can be “engaged” (the goal) — involved, enthusiastic, and motivated to improve the organization.
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